Return:-
We have a 3-day return policy, which means you have 3 days after receiving your item to request a return.
There are certain items which are not returnable.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at maagarmentskvz@gmail.com. Please note that returns will need to be sent to the following address:
MAA Garments, Musunuru Kavali bypass,Kavali-524201,SPSR Nellore District
Customer will have to self-ship the product to our warehouse. We do not have any Reverse Pick Up Facility currently.
The Self Shipment cost should be incurred by the customer.
Conditions for Return
Notification Period for Damaged Items: Customers must notify us within 48 hours of receiving damaged items to be eligible for return or exchange.
Incorrect Size Dispatch: If the wrong size is dispatched, we will promptly provide a replacement.
Refund Eligibility: Refunds will only be issued for damaged items or incorrectly sized orders.
Refund:-
Post the return your refund will be initiated within 48 hours after the product has been passed through quality inspection.
For Prepaid orders refund can either be processed in the wallet instantaneously or will be processed to the same account from which the payment made within 7 – 10 working days. For cash on delivery orders refund can either be processed in the wallet instantaneously or will be processed through NEFT to the bank account given by you within 3-5 working days.
Need help?
Contact us at {support@dencrow.com} for questions related to refunds and returns.